We want all our customers to have fun and to enjoy our property safely and we are committed to a policy of responsible gaming at the Silverado Franklin.

While we recognize the overwhelming majority of our customers enjoy our various forms of gaming and non-gaming amenities responsibly, we also understand that there is a small portion of the population who does not.

To protect them, and others affected by their behavior, we have established a set of policies and guidelines for responsible gaming. These policies and guidelines establish minimum standards that address problem gambling, prevention of underage gambling, and the prevention of unattended minors. The Silverado Franklin uses a variety of approaches to promote responsible gaming including team member training that covers responsible gaming; customer awareness; self-exclusion programs; and ongoing monitoring to review and gauge the effectiveness of these programs.

If you or someone you know is struggling with gambling please contact the following:

Gam-Anon International Service Offices, Inc.
P.O. Box 157, Whitestone, NY 11357
(718) 352-1671
Website: www.Gam-anon.org
E-mail: Info3@gam.anon.org

The National Council of Problem Gambling
208 G Street NE, Washington, D.C. 20002
(800) 522-4700 or (202) 547-9204
Website: www.ncpgambling.org
Email: ncpg@ncggambling.org

Gamblers Anonymous
International Service Offices
P.O. Box 17173, Los Angeles, CA 90017
(213) 386-8789 or (213) 386-0030
Website: www.gamblersanonymous.org/ga/
Email: isomain@gamblersanonymous.org

South Dakota Problem Gambling Help
711 E. Wells Ave, Pierre, SD 57501
(605) 773-5770
Website: lottery.sd.gov/responsible/problem/
Email: lottery@state.sd.us

South Dakota Behavioral Health Services
https://dss.sd.gov/behavioralhealth/services.aspx

or, call the Problem Gambling Helpline at 1-888-781-HELP. Your call is always confidential.